Privacy policy

This policy explains what personal data we collect through luxurichairsolution.md, why we collect it and what rights you have. The data controller is Nou din Vechi SRL, Str. Petru Rareș 62, Chișinău, Republic of Moldova, email luxurichairs@gmail.com.

What we collect

The site has no user accounts and stores no data on our server. Data reaches us in two situations only:

• When you message us. The contact form does not send data to a server of ours: it composes a message that you open in WhatsApp or Telegram and send yourself. Whatever you include in that message (name, phone, project details) reaches us through that app and is additionally governed by the policies of Meta Platforms and Telegram respectively.
• When you call or email. We keep the number, the address and the content of the conversation for as long as needed to answer, and, if an order follows, for the duration of the warranty.

Cookies and analytics

The site uses no tracking cookies and runs no advertising scripts. The only external resource loaded is Google Fonts, which may record a visitor's IP address under Google's own policy.

Legal basis

We process data on the basis of our legitimate interest in answering commercial enquiries and, once a contract exists, in order to perform it. We do not profile and we do not pass data to third parties for marketing.

Retention

Conversations that do not lead to an order are deleted within 12 months. Order documents are kept for the warranty period and afterwards in line with statutory accounting obligations.

Your rights

You have the right of access, rectification, erasure, restriction and portability, and the right to object to processing. Write to luxurichairs@gmail.com and we will respond within 30 days. If you live in the European Union you may contact your national supervisory authority; in Moldova, the National Centre for Personal Data Protection.

Changes

If we update this policy, the new version is published on this page with the date of the change.